The ice maker on my refrigerator broke. Was debating on getting it fixed or replacing the fridge. When I saw this option it was great and for a lot less than a new fridge!!! It started making ice within about 15 minutes of plugging it up. I do wish the basket was a little bigger to hold more ice between when I dump it in the ice bucket in my freezer.Quick and easy setup. Very easy and very quick.Ice is produced within 6 minutes and within 15 minutes you have enough for your drinks. Good ice too. Ice melts in ice basket quickly. Recommend placing cubes in baggies and put in freezer. Works great. I am very happy.I received my replacement ice make yesterday and I can't be happier. Impeccable customer service and fast delivery. Thank you PrimeWorks perfectly and makes plenty of delicious ice quicklyEasy to use.Our ice maker doesn’t work on our fridge (Samsung) so we got this to use when ice is needed. We have used while entertaining and it does the job. Doesn’t make a lot of ice, but enough for a for dinner/drinks.I bought this ice machine and was disappointed when it threw an error code and stopped working after just a few cycles. I contacted the company via their website and, after a few emails back and forth to try and fix the problem, they shipped me a new one. The replacement arrived quickly and works like a charm! We use it daily and haven't had an issue once we got the replacement. The customer service was impeccable. Thanks!